Free entry with every order into our Bi-Monthly Prize Draw and our Grand Prize Draw - Win up to $1,000,000!
NEVER MISS AN OFFER!
Get the hottest deals sent to you!
 
My Cart
Items: 0
Total: $0.00

Contact Us

If you have an enquiry, please first visit our Help Centre, which includes several information pages and also our Frequently Asked Questions (FAQ) page.

If you can't find an answer to your query at the Help Centre, please feel free to contact our friendly team of customer care consultants as below.

Enquiries from Australia

Telephone: Free call 1300 305 012 

Lines open Monday to Friday (except for WA public holidays) at these times:

  • WA: 7am - 3pm (Australian Western Standard Time - AWST)
  • SA: 8:30am – 4:30pm (Australian Central Standard Time – ACST)
  • SA: 9:30am – 5:30pm (Australian Central Daylight Time – ACDT)
  • NT: 8:30am – 4:30pm (Australian Central Standard Time – ACST)
  • QLD: 9am - 5pm (Australian Eastern Standard Time - AEST)
  • NSW, VIC, ACT and TAS: 9am - 5pm (Australian Eastern Standard Time - AEST)
  • NSW, VIC, ACT and TAS: 10am - 6pm (Australian Eastern Daylight Time - ADST)

To find the relevant time for other time zones, please refer to this page.

Fax: (08) 9248 9505 (24 hours a day).

Mail: Windsor Mail Pty Ltd, Locked Bag 5, Malaga WA 6944.

Enquiries from New Zealand

Telephone: (09) 522 2166

Lines open Monday to Friday (except for WA public holidays) at these times:

  • 11am - 7pm New Zealand Standard Time NZST
  • 12pm - 8pm New Zealand Daylight Time NZDT
  • 11:45am – 7:45pm Chatham Island Standard Time CHAST
  • 12:45pm – 8:45pm Chatham Island Daylight Time CHADT

Fax: (09) 828 1599 (24 hours a day).

Mail: Windsor Mail Pty Ltd, P.O. Box 47912, Ponsonby, Auckland 1144.

All Email Enquiries

support@windsormail.com.au

Why shop with us?
Free gift with every catalogue orderFree entry with every order
into our Prize Draws
5 Year Money Back GuaranteeProudly Australian owned and operated
Send us an order from our catalogue and you'll get a superb free gift. See each catalogue for details. Does not apply to online orders. With every order placed either online or from a catalogue, you get a free entry into our Prize Draw. Win up to $1,000,000! If you're not completely satisfied with your product choice, you can return it within 5 years for a full refund - no questions asked! Established in 1989, Windsor Mail is an Australian family-owned and operated business, headquartered in Malaga, WA.
Over 450,000 customers in
Australia and New Zealand
Exellent postage ratesUnmatched customer serviceSecure online payments
Over the last 26 years Windsor Mail has delivered over 15 million products to over 450,000 customers throughout Australia and New Zealand. Windsor Mail has a long history with Australia Post and has secured excellent postage rates, which we can pass on to you. We have a large team of experienced and friendly Customer Service Consultants to handle your queries. We use Comodo's Digital Security Certificates and SSL encryption to safeguard your information, and process your transactions using PayPal.
Home
Contact Us

Help Line:
1300 305 012
10am-6pm EST,
Monday - Friday

Visit our social media pages!  
@ Copyright 1989-2016 Windsor Mail Pty. Ltd.   All rights reserved.                 Payment via                   Website secured by