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If you have a question, please first look at our Frequently Asked Questions (FAQs).

Alternatively, for complete information about various aspects of shopping with Windsor Mail, please view our information pages below:

Shipping & Delivery
5-Year Item Guarantee & Returns Information
Free Gifts
Prize Draw
Payment & Personal Data Security
Online Order Terms & Conditions
Privacy Policy

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If you can't find the answer you are looking from the above, please visit our Contact Us page.

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Please email support@windsormail.com.au if you are experiencing any technical problems with this website.

Why shop with us?
Free gift with every catalogue orderFree entry with every order
into our Prize Draws
5 Year Money Back GuaranteeProudly Australian owned and operated
Send us an order from our catalogue and you'll get a superb free gift. See each catalogue for details. Does not apply to online orders. With every order placed either online or from a catalogue, you get a free entry into our Prize Draw. Win up to $1,000,000! If you're not completely satisfied with your product choice, you can return it within 5 years for a full refund - no questions asked! Established in 1989, Windsor Mail is an Australian family-owned and operated business, headquartered in Malaga, WA.
Over 450,000 customers in
Australia and New Zealand
Exellent postage ratesUnmatched customer serviceSecure online payments
Over the last 26 years Windsor Mail has delivered over 15 million products to over 450,000 customers throughout Australia and New Zealand. Windsor Mail has a long history with Australia Post and has secured excellent postage rates, which we can pass on to you. We have a large team of experienced and friendly Customer Service Consultants to handle your queries. We use Comodo's Digital Security Certificates and SSL encryption to safeguard your information, and process your transactions using PayPal.
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